My client, who is a large tech consultancy, is recruiting a D365 CE architect to join their team. This is a long-term 18 month contract inside IR35 paying up to £700 a day.
*This is a fully remote contract based in the UK*
Skills
Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.
Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company.
Cloud Solution Architects must also possess strong technical writing, presentation and training skills.
Enjoy team work, and actively contribute to their peer group as well as our customer account teams.
Have the ability and confidence to communicate at all levels from CIO to the technical staff on the ground.
Role Expertise Required
Experience in the enterprise customer arena
Face-to-face customer engagement skills
Excellent written, oral, and presentation skills
Troubleshooting knowledge & skills
Degree qualification or equivalent experience
Good understanding of ITIL/Service Management
Passion for new innovative technology and drive customer transformation
Demonstrate effective balance between business and technical acumen
Ability to effectively recognize and adapt to change
Ability to deliver presentations and discuss complimentary products at a solutions level
Ability to handle customer critical issues and work in difficult situations
Technical Expertise
Dynamics CRM
Implementing, operating, tuning and troubleshooting Dynamics CE/CRM systems, ideally in multiple industries.
Experience with advanced Dynamics 365 CE modules configuration and management (Customer Service, Sales Hub are must-have. Other modules experience is nice-to-have).
Experience with Dynamics CE on-premises stack components, including SQL, IIS, Windows.
Experience with advance Dynamics deployment topologies including multiple server environments; network load balanced deployments; claims and IFD configurations with ADFS a plus.
Ideally 5+ years’ experience with Microsoft Dynamics CE/CRM, preferably with multiple versions (2013 - v9.1 on-premises).
Candidate could have worked as a system administrator or Level 2/3 Help Desk for Dynamics CE/CRM on-premises.
Dynamics experience should include investigations narrowing down general issues to specific root causes.
Familiarity with Dynamics deployment installation and configuration; including planning, technology prerequisites and installation steps.
Microsoft accreditation or proven experience with SQL query syntax, SQL query tuning and optimizations in addition to SQL configurations at instance and database level is good to have.
Knowledge of other Power Platform components is appreciated (Canvas Apps, PVA, Power BI, Power Automate, etc.)
Knowledge of ALM and CI/CD strategies related to Dynamics development and deployment is a plus.
Knowledge of ADFS, Exchange, Exchange Online and setting up Server-based authentication with D365 CRM.
Knowledge of SharePoint is a plus.
Knowledge of Application Insights and its dataverse integration is a good-to-have
Development with CRM SDK, C#, JavaScript experience beneficial.
D365 On-premises deployments
ADFS, Exchange, Exchange Online
CI/DC and DevOps integration
D365 modules
Field service
Customer insights
Customer Voice
Power Platform
PVA
Power BI
Canvas apps
