Overall purpose of the Job:
The Head of Projects will lead the project management team and be accountable for the planning and delivery of multiple cross-functional projects. You will need to work collaboratively with teams across the organisation to ensure delivery of all new implementation projects as well as smaller development projects. The Head of Projects will need to manage multiple workstreams and relationships as well as undertaking a senior client facing role.
Key tasks and responsibilities
Provide effective leadership and project management to a wide number of projects including monitoring and controlling all financial, programming, quality matters and advise line management, project committees and other appropriate committees at the earliest opportunity of significant risk management issues as appropriate; all in accordance with the responsibilities of the respective Project Managers.
To be accountable for the delivery against agreed financial and service targets and for the effectiveness and efficiency of Project delivery
Establish and maintain systems for monitoring the performance and effectiveness of programme delivery.
Establish external and internal benchmarks and appropriate KPIs as the basis for demonstrating the quality of Project Delivery.
To be an escalation point for clients throughout the project lifecycle
Work closely with internal and external stakeholders to ensure objectives are set, monitored and met
Provide high quality support to the Senior Management Team to enable the development of new initiatives to ensure a continuously competent delivery strategy
Proactively maintain good working relationships, both internally and externally and undertake a lead liaison role with our high priority clients.
Effective internal communications via project stand-ups, team meetings to ensure companywide visibility of status, plan and actions
Promote a culture of proactivity, innovation, transparency, collaboration and flexibility in all aspect of the work of Project Delivery
Attract the right people to work in Project Management whilst developing and retaining talent. Ensure that appropriate performance management and succession planning is in place.
To identify and prioritise the development and training needs for your team and agreed Personal Development Plans (PDPs), appraisal and training plans as necessary.